Support tickets
Account, verification, billing and technical cases.
Open
3
tickets
First response
18m
-4m median
Resolved today
41
tickets
CSAT
94%
+1pt this month
Weekly contacts vs leads
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Attribution by source
Directory profile41%
QR codes22%
Campaign links18%
Contact-gain rooms12%
Referrals7%
Tickets
Demo data
| ID | Subject | User | Priority | Status | Age |
|---|---|---|---|---|---|
| S-4021 | Verification documents rejected | Kunle T. | High | Open | 1h |
| S-4020 | Cannot connect WhatsApp number | Ada Nwosu | Medium | Waiting | 5h |
| S-4019 | Refund for Growth plan | Chioma E. | Medium | Open | 1d |